An AI receptionist that answers every call
It picks up day and night, talks to each caller in their own language, and books the appointment for you.
For clinics, hospitals and any business that books appointments.
An example call: a patient calls a clinic at 9:42 PM, after it has closed. Hedwig Flow answers in the patient's language and books the appointment once the patient says yes.
A patient is calling
Your AI receptionist is on the call 01:12
Is the doctor free tomorrow evening?
Yes, 5:30 PM is free. Shall I book it for you?
Yes, please.
क्या डॉक्टर साहब कल शाम को मिलेंगे?
जी हाँ, शाम 5:30 बजे का समय खाली है। बुक कर दूँ?
हाँ, कर दीजिए।
రేపు సాయంత్రం డాక్టర్ గారు ఉంటారా?
ఉంటారండి. సాయంత్రం 5:30కి ఖాళీ ఉంది. బుక్ చేయమంటారా?
సరే, చేయండి.
நாளை மாலை டாக்டர் இருப்பாரா?
இருப்பார். மாலை 5:30 மணிக்கு நேரம் இருக்கிறது. புக் செய்யட்டுமா?
சரி, செய்யுங்கள்.
ನಾಳೆ ಸಂಜೆ ಡಾಕ್ಟರ್ ಇರುತ್ತಾರಾ?
ಇರುತ್ತಾರೆ. ಸಂಜೆ 5:30ಕ್ಕೆ ಸಮಯ ಖಾಲಿ ಇದೆ. ಬುಕ್ ಮಾಡಲೇ?
ಸರಿ, ಮಾಡಿ.
നാളെ വൈകുന്നേരം ഡോക്ടർ ഉണ്ടാകുമോ?
ഉണ്ടാകും. വൈകുന്നേരം 5:30-ന് സമയം ഒഴിവുണ്ട്. ബുക്ക് ചെയ്യട്ടെ?
ശരി, ചെയ്തോളൂ.
Choose a language to see the call in it.
A missed call is a missed customer
- Missed
Nobody picks up
You are busy with someone, it is lunch time, or you have closed for the day. The caller won’t wait: they call someone else.
- Lost
The wrong language
Your receptionist speaks Hindi and Telugu but not English, or English and Tamil but not Hindi. A caller who isn’t understood doesn’t book.
- Rushed
Bad days happen
A bad mood, a long day, or just tired: some calls get a short, rushed answer, and callers remember it.
- Unknown
No record of any of it
How many calls came in, and from whom? What did each caller want? Who didn’t book, and who should you call back? Nobody can say.
And the appointments that do get booked sit in a notebook: two people given the same time, nobody free to send reminders, and people who forget to come.
With Hedwig Flow every call gets answered and booked
Answers day and night
It picks up every call, 24 hours a day and all 7 days, so you can stay with the person in front of you.
Speaks the caller’s language
English, Hindi, Telugu, Tamil, Kannada and more. It answers in the language the caller speaks.
A natural conversation
No robotic, emotionless tone and no awkward pauses: it talks with callers the way a good receptionist does.
Handles your calendar
Intelligent enough to book, move and cancel appointments, and to adjust to your changes in real time.
Confirms on WhatsApp
Each booking gets a WhatsApp confirmation, and a reminder at 6 PM the evening before.
Everything on your phone
See every call, what each caller wanted, and every booking, wherever you are.
How it works
Tell us about your business
Your timings, services, prices, staff and address, plus anything else your customers ask about.
We set up your receptionist and its phone number
It learns your details. You share the number with your customers.
It answers every call, day and night
It books, moves and cancels appointments and answers questions, in the customer’s language.
Everyone stays informed
Your customer gets a WhatsApp confirmation and a reminder the evening before. You see every booking and every call on your phone.
Want it for your business?
Send us a message on WhatsApp and we will set it up with you.
Contact UsAlready a client? Log In
Pricing
Plans are counted in calls, not minutes, and every plan does everything. Choose by how many calls you get in a month.
Try it free for 3 months
We set it up for your business, and it answers your real calls at no cost. Pay only once you choose a plan.
Lite
₹1,099 a month + GST
25 calls a month
About 1 a day
Starter
₹1,999 a month + GST
50 calls a month
About 2 a day
Basic
₹3,799 a month + GST
100 calls a month
About 3 a day
Standard
₹8,999 a month + GST
250 calls a month
About 8 a day
Pro
₹17,999 a month + GST
500 calls a month
About 17 a day
Every plan includes
- Its own phone number
- Answers every call, day and night
- Talks in each caller’s language
- Books, moves and cancels appointments
- WhatsApp confirmations and reminders
- Every call and booking on your phone
Prices are for a month, before GST: every bill adds 18% GST. Calls never stop when a plan’s calls are used up: each extra call is ₹50 + GST. Calls shorter than 20 seconds are free. Stop at the end of any month.
More than 500 calls a month?
For hospitals and busy businesses. Tell us what you need, and we will make you a plan and a price.